Read every document.Resolve every task.Run patient access on autopilot.
Saga deploys AI agents onto the back office of patient access — for practices, groups, and health systems. It reads every referral, fax, and form, then acts on it in the EHR.
A back office that's underwater.
Patient access runs on unstructured paper — faxes, charts, plan PDFs — and a team that can't keep up. Saga takes the repetitive, high-volume work off their plate, so the people you have focus on the patients and exceptions that need them.
The back office today
- —Faxes and prior auths pile up in a queue
- —Minutes of manual data entry per document
- —Work stalls when staff are out
- —Details lost between systems and people
The back office on Saga
- →Thousands of documents and auths cleared in parallel
- →Full chart assembled automatically
- →Submitted, tracked, and written back to the EHR
- →Perfect recall and a complete audit trail
RE: New patient referral. Patient Robert Kim, DOB 03/14/1978. Insurance Blue Cross PPO, member #BC4471902.Please evaluate for M51.26 lumbar disc degeneration.Referring provider Dr. A. Chen. Records attached for review prior to scheduling.
One live model of your practice. Every action runs on it.
Most tools turn a fax into a digital form and stop. Saga reads the document, reasons about it against the full chart, and completes the work — inside the EHR, systems, and SOPs you already run. Plug and play, no rip-and-replace, live in under a month.
Read anything
Faxes, referrals, PDFs, portal exports, handwriting — Saga ingests any format and extracts the key facts, structured and verified.
VIA → computer-use agent · no API lift required
Reason against the chart
Every task opens with the complete record — history, meds, insurance, prior auths and care gaps, pulled live — so the agent decides what to do, not just what to file.
WRITE scope → orders · documents · status — with approval
EHRs → Epic · Cerner · athenahealth · eCW · MedENT · SOC 2 Type II
Governed by humans
High-priority and sensitive items wait in a review inbox for sign-off. Every resolved task feeds back into your protocols — so the agent improves as your processes evolve.
PRIVACY → your data stays yours · never trains our models
Fewer hours on paperwork. More capacity for patients.
Put patient access on a platform that acts.
Live in under a month · writes back to your EHR · your data stays yours