Patient access work queues, cleared across every site
Saga gives health systems AI agents for patient access at scale. They read referrals, orders, and records, file them to the chart, verify eligibility in real time, and submit and track prior authorizations in Epic, Oracle Health (Cerner), and other EHRs, through user access your organization grants, with configurable approvals and a complete audit trail.
Built for → Health systems · Hospitals · Multi-site medical groups
Central teams can’t hire their way out of the queue.
Referral, authorization, and records volume keeps growing across sites and service lines. Every item still needs someone to read it, check the chart and coverage, and act in the EHR and payer portal, and turnover resets the learning curve.
How Saga works for a health system
Works through governed access
Saga uses user accounts your organization provisions, under your existing security and access policies. No API project is required.
Clears queues in parallel
Thousands of documents and authorizations are worked at once, across sites and service lines.
Applies your SOPs
Saga follows each department’s procedures and payer rules, and reasons against the full chart before acting.
Keeps people in control
Your organization chooses which actions need sign-off; denials, appeals, and out-of-network cases always do.
Shows every queue
A live view of what is stuck, what can move today, and where revenue is at risk.
What Saga covers for health systems
- Referral and order intake across sites
- Patient matching and new patient creation
- Real-time eligibility and benefits
- Prior authorizations across medical, pharmacy, and DME
- Configurable approvals with a complete audit trail
- HIPAA-compliant, with a BAA included
Related: Referral intake · Eligibility verification · Prior authorization
Fewer hours on paperwork. More capacity for patients.
Health systems questions
Does Saga work with Epic and Oracle Health?
Yes. Saga runs in production on Epic and Oracle Health (Cerner), as well as athenahealth, eClinicalWorks, and MedENT.
How does Saga fit our security and access policies?
Saga works through user accounts your organization provisions and governs, so its access follows your existing policies, and every action it takes is recorded in an audit trail.
Can Saga scale across multiple sites?
Yes. Saga works thousands of documents and authorizations in parallel and applies each department’s SOPs and payer rules.
Comparing options? See how Saga compares with fax OCR, RPA, and outsourced intake →
Clear patient access work queues across your system.
Live in under a month · writes back to your EHR · your data stays yours